Reservations and Payment:
Equipment is reserved upon receipt of a signed rental contract and a 50%
deposit. The full balance of your order is due prior to delivery. Cancellations or reductions within 72 hours prior to delivery may incur a restocking fee. We recommend that reservations are
made at least 30 days prior to your event in order to secure your date.
We accept Visa, MasterCard, and Discover cards. Checks are accepted; however, in some cases a credit card on file will be required. Commercial accounts are available
subject to credit approval. Businesses may apply for a commercial account by contacting us via phone at (972) 607-9598.
There is a $150.00 minimum rental fee.
Base Delivery Rates are as follows:
$65.00 for locations within 20 miles of our warehouse zipcode 75006
$95.00 for locations within 40 miles of our warehouse zipcode 75006
For distances further then 40 miles, please contact DFW Event Rentals for more information (972)607-9598
Charges are for deliveries/pickups during normal business hours (M-F 9:00 - 5:00). Our
delivery service is delivery to the service dock or entrance. Additional services for deliveries will incur a Delivery Surcharge.
Delivery Surcharges are as follows:
$45.00 charge per 25 feet equipment is moved.
$45.00 charge minimum if stairs must be accessed.
$1.00 charge per chair if elevator lift is accessed.
$60.00 charge for deliveries/pickups outside of normal business hours
If you have questions about your delivery surcharge total, please call your venue and inquire about the vendor delivery process. If you are unsure you are welcome
to provide DFW Event Rentals with the venue location and address and we may determine the total delivery charges.
Rental item pick ups are always automatically scheduled for the following business day during our
normal business hours. If you need your items to be picked up the same business day there will be an additional charges associated with the pick up service.
Order Pick Up:
We do not offer pick up service on any of our rental products. All products must be delivered and picked up by our staff. Under special circumstances we may allow for product pick ups, if you
would like to inquire about picking up your rental please contact our office.
Setup and Takedown:
Setup and takedown service is available with arrangements made prior to delivery or pickup. Set up service includes setting up and unfolding tables, and unstacking chairs in the general area
for your event. You may need to adjust the set up to fit your exact specifications.
Table Setup/Breakdown: $ 3.00 per table
Chair Setup/Takedown: $1.00 per chair
A 10% damage waiver is required and added to all rental contracts and covers accidental damage from normal usage. The damage waiver does not cover shortage, loss of items or damage due to improper or
abusive use of items.
Rates and Long-Term Rentals:
Our rental rates are based on a 24-hour period. Long-term rental rates are available. Please contact one of our rental associates for pricing.
Responsibility for equipment remains with the client from the time of delivery until the time of pickup. Please be sure all equipment is secured when not in use and protected from the
weather. Additional charges will apply for lost or damaged equipment.
If you have any questions you may contact us at (972) 607-9598